Hôtel Mercure Paris Gare du Nord La Fayette

Avis müşterileri puanı (ALL Puanlama) 4.0/5 1.000 görüş

En iyi fiyat
garantisi
Hôtel Mercure Paris Gare du Nord La Fayette - Image 1
Hôtel Mercure Paris Gare du Nord La Fayette - Image 2
Hôtel Mercure Paris Gare du Nord La Fayette - Image 3
Hôtel Mercure Paris Gare du Nord La Fayette - Image 4
175 rue la Fayette, 75010 PARIS, Fransa

Açıklama

Otel ekstraları

  • Gare du Nord ve Gare de l'Est'e 200 m, RER ile Roissy CDG havalimanına direkt ulaşım

  • 7. katta balkonlu odalar, muhteşem Paris manzaraları! (talep edilmesi halinde)

  • İster odanızda ister kahvaltı salonunda açık büfe kahvaltı

  • Oda servisi olarak kahvaltı ve 7/24 yemek

  • Etkinlikleriniz için modern toplantı odaları

Konaklama olanaklarımız

Otelin konumu

Hôtel Mercure Paris Gare du Nord La Fayette

175 rue la Fayette
75010 PARIS
Fransa

GPS:48.8799, 2.35939

Telefon
Faks +33 1 40 36 00 30

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Tekerlekli sandalye ile girişe uygun
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

LE BAR

Sözleşmeye bağlı olmayan fotoğraf

Şarküteri partnerlerimizle ve kavanozlar içinde 7/24 odaya yiyecek-içecek servisi sunabiliriz.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.0/5  1.000 görüş

TripAdvisor Derecesi  3.5/5  704 görüş

Small and delightful!

Tripadvisor puanı 5.0/5

Michelle T TripAdvisor onaylı yorum

I’ve stayed in Paris many times and I don’t understand the bad reviews for this hotel. Yes the rooms are small compared to American hotels. Yes, it needs a touch of updating. But for Paris, the hotel is quite nice. For the price, I was absolutely thrilled staying here for a week for business as a single female. I felt safe and well taken care of. The location is just a couple of minutes from two major train stations and it’s only 2 stops to the tourist district (Latin quarter). It’s a small hotel - about 50 rooms. Everything worked. It’s quiet. The highlight though was the staff. I met three persons in the lobby and the one of the housekeeping staff and all were extremely polite, helpful, and made sure I was comfortable and taken care of. They even knew my name by the end of the week. I would highly recommend this hotel!

Avoid

Tripadvisor puanı 1.0/5

F Julie G TripAdvisor onaylı yorum

I have posted photos to confirm my review. The room was filthy. You. Outdoor hardly move when using the toilet. The balcony was covered in cigarette stubs. We are non smokers so not put there by us. Contacted Mercure after my return to the uk but still no reply 7 months later.

Dear Frankie, I'm sorry to hear about your disappointing experience. It sounds like you encountered cleanliness and maintenance issues during your stay, which is certainly not acceptable. It's understandable that you would expect a higher standard from a hotel like Mercure. Regarding your attempt to contact Mercure after your return to the UK and not receiving a reply, that's concerning as well. It's important for hotels to address customer feedback promptly and effectively. I would recommend reaching out to Mercure again, perhaps through multiple channels such as email, phone, or social media if possible. You could also consider leaving a review on popular travel websites or platforms to share your experience with other potential guests. If you need any assistance or advice on how to proceed, feel free to ask. Your feedback is valuable, and it's important for hotels to address such issues to maintain their reputation and improve their services. Best regards The front desk

Ok stay, not that great and not that bad

Tripadvisor puanı 3.0/5

Velvon A Couples - TripAdvisor onaylı yorum

Pros: - Near Gare du Nord (Paris North Station), Gare de l’Est (Paris east station)and metro station - Clean and comfortable - Bathroom good size (not big but decent) - Fresh and clean linen - Friendly and welcoming reception staff - Lovely housekeeping staff - Windows are sound proof (not 100%) but reasonably soundproof. Cons: - Expensive (rate is for Mercure but the rooms are similar to Ibis Budget) - Small room, not enough space to store luggage. - Shower cubicle is half open so after shower, bathroom is totally wet.

Dear Velvon A, We want to extend our sincere apologies for the fact that your recent stay at Mercure Paris Gare du Nord Lafayette fell short of your expectations. Your comfort and satisfaction are of utmost importance to us, and we deeply regret that we were unable to meet your needs during your time with us. We take your feedback very seriously and are actively working to address the issues you encountered to prevent them from happening again in the future. Your insights are invaluable in helping us improve our services and facilities. We understand the disappointment and inconvenience this may have caused you, and we want to make things right. If you have any specific feedback to share or if there is anything we can do to remedy the situation, please do not hesitate to reach out to us. Thank you for bringing this matter to our attention. We sincerely appreciate your patience and understanding as we work to make the necessary improvements. We hope to have the opportunity to regain your trust and welcome you back for a much-improved experience in the future. Warm regards, The front desk

Lovely room, dodgy bathroom, rude and unprofessional staff

Tripadvisor puanı 2.0/5

JacquiiJohn Friends getaway - TripAdvisor onaylı yorum

We booked an overnight stay here to celebrate my husband’s birthday, before traveling to EuroDisney in the morning. We have stayed at Mercure hotels many times and they would always be my first thought. As a treat we booked a superior room with balcony and anticipated champagne on the balcony to celebrate. On arriving at the hotel after midday, we were told that our room, which should have been ready at midday was not ready. We received no explanation or apology and were rudely dismissed when the member of staff just started serving the customers behind us. Luckily we had friends staying in the hotel who were able to look after our luggage while we enjoyed the sites of Paris. When we returned to the hotel a different staff member checked us in and we went to our room. The room was nice and clean and there was a separate room with a sofa bed and TV which was nice and relaxing. To our surprise the balcony was boarded off with Perspex so we could not get onto it to experience the promised balcony. A little surprising is the bathroom situation - it’s right next to the bed separated only by a glass etched door - so be sure you’re completely comfortable with your traveling companion. In all honesty the attitude and lack of any apology from the staff member on our initial attempt to check in ruined the whole stay for me. I understand that sometimes rooms are not ready and things go wrong but there was no attempt to take ownership of the issue, apologise or even offer to hold our luggage so we could get on with our day. Not having the promised balcony was the cherry on the cake of disappointment. During our stay, a couple who were confused about their room number and reported to reception that their key was not working. They were then given a duplicate key to someone else’s room. I will not be staying at this hotel again. I will not be recommending it to anyone and I will be sending in an official complaint.

Walking distance to station & nice and clean hotel

Tripadvisor puanı 3.0/5

Markaz TripAdvisor onaylı yorum

This hotel is within walking distance to Gare du Nord station which is a massive plus. There is a 24 hour reception so you don't have to worry about train delays! It's a nice hotel and very clean. Room size is great for 1 or 2 nights. Nice comfy bed with lovely bedding. Only issue for us was the glass push-to bathroom door which you could see through and it also had gaps in and around the door. If you have no issues going to the loo within sight and sound of your other half you will be fine. I, am not!! 😬Made it a bit of a nightmare for me but everything else was great.

Dear Mrs. Markaz, We are delighted to hear that your stay went well. We thank you for your comment and we will make the necessary changes to improve our quality of service. We wish you an excellent week and hope to see you again very soon. Sincerely The front desk

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

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  • 647 görüş 5.6/10 Oda
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  • 6 görüş 8.8/10 Wifi
  • 362 görüş 3.4/10 Konfor
  • 208 görüş 8.4/10 Kahvaltı
  • 196 görüş 7.9/10 Hijyen
  • 47 görüş 5.2/10 Yemek

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