Novotel London Brentford 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.3/5 1.738 görüş

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Açıklama

Otel ekstraları

  • Green Key Certified hotel

  • Indoor heated pool, sauna and fitness centre

  • 7 meeting rooms with top-quality facilities to cater for up to 64 guests.

  • Easy access to central London by rail/tube & 15 minutes from Brentford Gtech Community Stadium

  • 4 EV charging stations

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Otelin konumu

Novotel London Brentford

Great West Road
TW80GP BRENTFORD
İngiltere

GPS:51.491003, -0.302124

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Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Evcil hayvan kabul ediliyor
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

GOURMET BAR & RESTAURANT

Menümüz, özel olarak seçilmiş yerel tatlarla dünyanın dört bir yanından gelen lezzetlerden ilham alınarak hazırlanmıştır. Biftekli İngiliz burgerinden Japon Miso Somonuna kadar dilediğiniz her şeyi menümüzde bulabilirsiniz.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.3/5  1.738 görüş

TripAdvisor Derecesi  4.5/5  1.448 görüş

2023 mükemmeliyet sertifikası

Havant manager rude

Tripadvisor puanı 1.0/5

claire b Solo travel - TripAdvisor onaylı yorum

Havant the manager on duty was rude aggressive, arrogant, threatening, and horrible nasty and disgusting. Don’t bother staying here as the manager is awful front desk left unattended very often Room not cleaned on one of the days didn’t make bed didn’t clean left bathroom and bedroom dirty. Very expensive for what you get.

Dear clair b, Thank you for your feedback regarding your recent stay with us. I am disappointed that your tone and choice of words is still reflective in your review. Your review is not only misleading but the language used to name and describe an employee is inappropriate for this professional platform. I have since asked the them to remove it, which I hope they quickly act on. Regards, Terence

Good hotel - great pool

Tripadvisor puanı 4.0/5

Lee K Aileler - TripAdvisor onaylı yorum

Location is a little out of the way , but hotel is nice , very good pool and mini spa and nice staff. Breakfast is also good - would recommend , parking is also not too expensive (£15) - quite good value for a family of 4 - reception desk is a little strange and not always manned

Dear Lee K, Thank you for your TripAdvisor review following your recent stay with us, which you summed up with Good hotel - great pool. Thanks also for your positive feedback regarding breakfast, the staff and parking. The open space design of our reception area is not the traditional hotel look, so I can appreciate why it would be different or a little strange to first time visitors. This is why at least one receptionist must physically be in the lobby at all times, which might have not always been the case during your stay. Please be assured that our reception area is manned 24 hours, so I will therefore liaise with the respective parties to ensure that a receptionist is always by the desk especially whilst addressing guests requests that would require them leaving the desk. Thank you once again for your valued feedback and looking forward to welcoming you and your family in the near future. Kind regards, Terence

Miguel the Life Saver

Tripadvisor puanı 5.0/5

Stewart H TripAdvisor onaylı yorum

I stayed here as part of a business trip and need to leave a review. Firstly, the food is fantastic and the staff are so polite and friendly, but I need to mention Miguel from maintenance. The USB charger in my room (511) wasnt working and when your tickets are on your phone its important to have it charged. Miguel came up to look at it and wasnt able to get it working. so he loaned me his own wall charger to make sure my phone was fully charged for the next day. He didnt need to do that and, for me, this really showed someone who was willing to go that extra mile for a guest. It was very much appreciated and I hope reception passed my thanks on to you (Miguel) when I handed it back in.

Dear Stewart H, Thank you for your amazing TripAdvisor review. It was very kind of you to highlight the positive contribution Miguel made during your stay with us. What could have been a maintenance shortfall he was able to turn into a positive experience. It was also nice to read that you found the food to be fantastic. Thank you once again for your feedback and please continue to make Novotel London Brentford your preferred hotel when you stay in west London. Kind regards, Terence

Amazing Reception staff

Tripadvisor puanı 5.0/5

Perry B TripAdvisor onaylı yorum

Amazing Reception staff, Sohni and Sam really helped us get through the day. We got to the hotel really early in the morning and they helped us with early check in, got in a good sleep before getting in the center. Would really recommend the hotel, good sized rooms and amazing welcome experience.

Dear Perry B, Thank you for your Amazing review and recommendation. It was very kind of you to highlight Sohni and Sam by name for the assistance they provided to you during your stay with us. It would be our pleasure to welcome you back to Novotel London Brentford when you next stay in London. Kind regards, Terence

Very friendly

Tripadvisor puanı 5.0/5

jolantac754 TripAdvisor onaylı yorum

Great stay for family with kids. Nice, spacious room , even with opened extra beds for kids. Amazing “feature” wall between bathroom and room. Kids were amazed. Very friendly staff, great smile of Sam from reception and helpful and always ready to assist Shownak and Iman from restaurant made our stay great. Nice swimming pool. Maybe worth it to look into self closing water on showers (we kept forgetting to close taps and water was running…).

Dear Jolanta C, Thank you for your Great Stay review. Really nice to read how much you and your kids enjoyed your stay with us, especially our very friendly staff and "feature" bathroom wall. Thanks for mentioning Sam, Shounak and Imane by name for the assistance they offered. I have taken note of your suggestion to install self closing taps on the showers in the pool area. We value all the feedback we receive as we continually try to improve the service we provide. Please continue to make Novotel London Brentford your preferred London hotel. Kind regards, Terence

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Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 588 görüş 7.8/10 Konum
  • 1.205 görüş 7.6/10 Oda
  • 1.209 görüş 7.7/10 Hizmet
  • 26 görüş 6.3/10 Wifi
  • 581 görüş 8.3/10 Hijyen
  • 483 görüş 7.8/10 Kahvaltı
  • 344 görüş 8.7/10 Havuz

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