Mercure Paris Gare de Lyon TGV oteli 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.5/5 4.199 görüş

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Mercure Paris Gare de Lyon TGV oteli - Image 1
Mercure Paris Gare de Lyon TGV oteli - Image 2
Mercure Paris Gare de Lyon TGV oteli - Image 3
Mercure Paris Gare de Lyon TGV oteli - Image 4
2 place Louis Armand, 75012 Paris, Fransa

Açıklama

Otel ekstraları

  • Paris'in kalbinde, Orly havaalanına doğrudan bağlantı - metro 14

  • Odada Chromecast özellikli Akıllı TV.

  • Gurme mola sunulan ortak çalışma alanı.

  • Corner Station tarafından sunulan içecekler ve lezzetler: Terasta veya paket servis.

  • Günün 24 saati güvenli valiz odası (ücretli).

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Otelin konumu

Mercure Paris Gare de Lyon TGV oteli

2 place Louis Armand
75012 Paris
Fransa

GPS:48.844779, 2.372532

Telefon
Faks +33 1 43 47 41 94

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Evcil hayvan kabul ediliyor
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.5/5  4.199 görüş

TripAdvisor Derecesi  3.5/5  2.960 görüş

Very convenient for the Gare de Lyon station

Tripadvisor puanı 3.0/5

EastYorksAndrew Couples - TripAdvisor onaylı yorum

Very convenient for the station. Right next door. We only had a room overnight and didn’t use the facilities or restaurant. Perfectly acceptable if you need a stay before a morning train. There are several restaurants close by, to get a meal. You can also get breakfast in the station.

Great location for TGV station

Tripadvisor puanı 5.0/5

happyus1 TripAdvisor onaylı yorum

Check in very good. We stayed a couple of months earlier and had a problem with the noise outside. The receptionist spent time ensuring we got a room higher up and facing front. She even called after we were in the room to check we were happy with everything. Ideal location for catching the train the next morning. Breakfast good and everywhere was clean

Paris

Tripadvisor puanı 4.0/5

Honorbanana TripAdvisor onaylı yorum

So when we arrived the room was abysmal. Turns out work being done on the front rooms and they were clad in scaffolding and sheeting. Very odd. Went to reception and Miriam ( brilliant receptionist)sorted the situation out. Next room was super. Small but absolutely fine for a couple of nights. Florence on reception was also fabulous helping us out with our phone. Staff were all great and the hotel is immaculate. Perfect base if you are travelling from the Gare de Lyon. Metro felt safe and clean. We had no issues whatsoever.

Rude Staff

Tripadvisor puanı 1.0/5

OnAir53736498719 İş - TripAdvisor onaylı yorum

We came in the Mercure Hotel Gare de Lyon for a business trip. The front desk staff is quite possibly the rudest people I have met in my life and puts the great city of Paris to shame. When coming to check in the hotel while in a group, the front desk staff dismissively says that we need to check in at 3pm in spite of the hotel policy stating a 2pm check-in. I do not quite understand the discrepancy in timing here, although I suspect it is out of pure disdain for American travelers. After dropping by one of our suitcases at the luggage room we went out for lunch and came back affectiveky 2 hours later at around 1:30pm. One of the people in our group kindly asked whether his room was ready and the front desk person working at that time very arrogantly and very rudely replies that she already answered this question in the morning. When prompted on why she was replying that way, she mentioned that we (the guests) should be understanding of the situation because she already said it once and that we should stop bothering her. What this person failed to understand is that we are not free-riding individuals staying at this resort for free. Having work to do is no excuse for a rude and bad attitude. Good luck to anyone having to deal with this nonsense front desk staff during the Olympics.

Dear OnAir53736498719, We sincerely apologize if you felt unwelcomed during your stay. That is not a feeling we want to convey and we are sorry this situation happened. The reason why the receptionist told you you had to wait until 3pm was probably because you were a group and he or she wanted to give all the rooms at the same time. Be sure the behaviour of our staff has not link to your nationality. I have talked with our Reception Manager about this situation. We wish you a lovely day, Léa, Community & Quality Manager

To be avoided

Tripadvisor puanı 1.0/5

725remim Aileler - TripAdvisor onaylı yorum

Nice lobby and clean room…that’s all positive I can say about this hotel. Tiny room, about 25 degrees in March with no AC or fan and no possibility to open a window. Nobody to help you out either (even though we’ve asked a few times). No free luggage storage for their own customers. Expensive breakfast. Well, I’m just never going back there!

Dear 725remim, We are sincerely sorry you didn't find anything good about your stay except the cleanliness and lobby of our establishment. Please note that our team works hard everyday to provide a quality service. Regarding the size of your room, it is mentionned on our different booking pages. It does correspond to Mercure and Parisian hotels standards. Regarding the temperature in your room, we do apologize as we have some work done on our facade at the moment. The windows can not be opened for your security but we apologize forthe inconvenience. We have some fans available and I will check with our team why they did not give you any. The luggage room is supplement after your check-out. It is also noted on our hotel pages. We are sincerely sorry your overall experience was disappointed. We wish you a lovely day, Léa, Community & Quality Manager

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

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  • 2.046 görüş 8.9/10 Hizmet
  • 19 görüş 7.5/10 Wifi
  • 1.191 görüş 4.8/10 Konfor
  • 866 görüş 8.8/10 Kahvaltı
  • 622 görüş 8.4/10 Hijyen
  • 328 görüş 4.7/10 Fiyatının Karşılığı

Hizmet sağlayıcı Trustyou

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