Sofitel Legend Metropole Hanoi 5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.8/5 3.553 görüş

En iyi fiyat
garantisi
Sofitel Legend Metropole Hanoi - Image 1
Sofitel Legend Metropole Hanoi - Image 2
Sofitel Legend Metropole Hanoi - Image 3
Sofitel Legend Metropole Hanoi - Image 4
15 Ngo Quyen Street, Hoan Kiem District, 100000 HANOI, Vietnam

Açıklama

Otel ekstraları

  • Award winning gastronomy, Vietnamese, French & European

  • Beautiful garden, outdoor swimming pool, spa & fitness gym

  • Perfect destination for leisure and business trips in Hanoi

  • The very best location near Opera House and Old Quarter

  • Strong character, history, tranquillity in a romantic theme

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Otelin konumu

Sofitel Legend Metropole Hanoi

15 Ngo Quyen Street, Hoan Kiem District
100000 HANOI
Vietnam

GPS:21.025616, 105.856115

Telefon
Faks +84 24 3826 6920

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • Oda servisi
Otele yakın
  • Araba parkı

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.8/5  3.553 görüş

TripAdvisor Derecesi  5.0/5  8.680 görüş

2024 mükemmeliyet sertifikası

Amazing staff and hotel

Tripadvisor puanı 5.0/5

clarice9460 TripAdvisor onaylı yorum

It was my first time traveling to Hanoi and my stay in Sofitel Legend Metropole Hotel has definitely become one of the best travel experiences I have ever had. I enjoy the very friendly and personal services provided by the hotel. Louis, from Guest Relations was very helpful and friendly to me. When I first arrived at the hotel, he helped me to check in. He kindly offered me a room tour and introduced the hotel facilities to me. The hotel has some of the most hospitable staff I have ever met and Louis is definitely one of the best among them. Sofitel Hotel is the epitome of excellent service. I would definitely stay there again. I also recommend everyone who travels to Hanoi to stay in this marvellous place.

Great Improvement Noticeably

Tripadvisor puanı 4.0/5

Mantatattoo İş - TripAdvisor onaylı yorum

It’s been a while since my last stay at the Sofitel Metropole, and on a recent visit for a two continuous stay, I noticed a significant change in the service. In the past, I stayed away from this property due to service issues, but I’m pleased to see a positive shift. The front desk staff were notably more welcoming, with genuine smiles and a clear effort to improve guest interactions. This change did not go unnoticed and made a favorable impression on my overall experience. I hope the standards continue to improve and remain consistent. If this level of service is maintained, I would consider returning to Sofitel Metropole in the future.

Dear Mantatattoo, We're thrilled to hear that you've noticed a significant improvement in our service during your recent stay with us. We're delighted to know that our efforts to enhance the guest experience have paid off and made a positive impact on your stay. We take all feedback seriously, and we're grateful for your honesty in sharing your past concerns about our service. We've taken those concerns to heart and have made changes to ensure that our team provides a more welcoming and personalized experience for all our guests. We're particularly pleased that you noticed the effort our front desk staff put into creating a more positive atmosphere. We strive to make every guest feel valued and cared for, and it's wonderful to know that our team is succeeding in this goal. We're committed to maintaining these high standards and ensuring that every guest has an exceptional experience at the Sofitel Legend Metropole. We appreciate your willingness to give us another chance and hope that you will return in the future. Yours sincerely, George Koumendakos General Manager Sofitel Legend Metropole Hanoi

Truly spectacular

Tripadvisor puanı 5.0/5

colinpdaly Aileler - TripAdvisor onaylı yorum

I love this hotel. In a great location in Hanoi, it provides the perfect retreat after a day enjoying the sights outside. Although you feel a little guilty eating at the hotel with so much choice outside, every meal we had here was beautiful. The pool area is great, as are the rooms and the staff. Highly recommended.

Dear colindaly, We're absolutely delighted to receive such glowing praise! Thank you for your wonderful review. We're thrilled to hear that you found our hotel to be a perfect retreat after exploring the vibrant city of Hanoi. We understand the temptation to venture out and try all the local cuisine, but we're glad you enjoyed every meal you had at our hotel! Our pool area is a popular spot for relaxation, and we're happy to hear that you appreciated its tranquility. Our rooms are designed to provide a comfortable and cozy atmosphere, and we're thrilled that you felt at ease during your stay. But most importantly, we're grateful for your kind words about our staff. We pride ourselves on providing exceptional service, and it's wonderful to know that our team made a positive impact on your stay. We're honored that you would highly recommend us, and we look forward to welcoming you back to our hotel in the future. Please come back soon and enjoy more of our hospitality! Sincerely, George Koumendakos General Manager Sofitel Legend Metropole Hanoi

Amazing couples stay

Tripadvisor puanı 5.0/5

49dina Couples - TripAdvisor onaylı yorum

The entire experience was amazing! From the warm and friendly staff to the amazing breakfast buffet we loved every second. The best part was the spa where ms nhung and ms chien gave the best massages! So relaxing but also got all of the tension out of my back and legs especially after such a long journey. The pool staff was also amazing and great drinks by the pool

Dear 49dina, Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you had an amazing experience at our hotel. We're proud of our friendly and welcoming staff, and it's great to know that they made a positive impact on your stay. Our breakfast buffet is a popular highlight, and we're glad you enjoyed it. We're particularly delighted to hear that our spa services, especially the massages by Ms. Nhung and Ms. Chien, exceeded your expectations. We understand how travel can be tiring, and it's wonderful that our staff were able to help you relax and alleviate tension. We also appreciate your kind words about our pool staff and poolside service. We strive to provide exceptional experiences in all aspects of our hotel, and it's great to know that we hit the mark. Thank you again for your lovely feedback. We look forward to welcoming you back to our hotel in the future. Sincerely, George Koumendakos General Manager Sofitel Legend Metropole Hanoi

Same as always!!

Tripadvisor puanı 5.0/5

cplsctn TripAdvisor onaylı yorum

This was our 3rd stay at the wonderful Metropole (over a 20year span),and as always it didn't fail to amaze. It is simply the most fabulous hotel we have stayed in, during our many years of travelling the world. From the moment you enter the foyer, it's unique style and formula is a winner. It's very hard to single out any specific area or personnel; the reception staff member that takes you to your room, the friendly and attentive waitress at breakfast, lunch or dinner, 'happy hour' drinks in the bar or the relaxing services at the Spa, it just works for us. Our room, in the Heritage Wing, was excellent, even down to the little added touch of the 'turn down' macaron in the evening. The pool is sensational, just the right temperature and size. We spent everyday swimming and several evening having a casual meal around it, as the setting is wonderful. It makes you forget the busyness and bustle just outside the door. Would recommend it to anyone who is looking for a luxury stay at a reasonable price. We can't wait til our next visit, which will be soon hopefully

Dear cplsctn, Thank you for taking the time to share with us your kind reviews after your stay at Sofitel Legend Metropole Hanoi. We are thrilled to hear that your recent stay at the Metropole was another exceptional experience for you! We are grateful for your loyalty and for taking the time to share your wonderful feedback with us. We are delighted to know that our team's attention to detail, from the moment you enter our foyer to the little touches in your room, made a lasting impression on you. Our staff work hard to ensure that every guest feels welcome and pampered, and it's great to hear that they exceeded your expectations. We're glad you enjoyed our pool area and the relaxed atmosphere it provides. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your feedback is most welcomed as it will motivate us all even further as we strive to provide the best hospitality and service possible. We thank you for your ongoing support of our hotel and we look forward to welcoming you back in the near future. Sincerely, George Koumendakos General Manager Sofitel Legend Metropole Hanoi

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Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 720 görüş 9.5/10 Konum
  • 864 görüş 8.2/10 Oda
  • 1.878 görüş 9.5/10 Hizmet
  • 548 görüş 9.1/10 Yemek
  • 538 görüş 9.2/10 Otel Ambiyansı
  • 336 görüş 9.2/10 Kahvaltı
  • 266 görüş 6.3/10 Konfor
  • 141 görüş 9/10 İçkiler

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