“One of my proudest hires at Davidoff was Charles as CMO. He is a brilliant brand builder and innovator on brands. Charles’ lead was crucial to the success of Davidoff in the last 6 years. The incredible growth of the Davidoff Cigar Brand since 2012 was a result of Charles’ innovative thinking, his consumer insights and his building of consumer marketing platforms that extended reach, relevance and credibility which reinforced and further strengthened the brand equity. He is setting high standards and engraining in the teams across the globe how to think about brands, their essence , the architecture of a portfolio and how to build consumer attention, attraction and retention around that. Charles wants to win and to me he was a big winner Hans-Kristian Hoejsgaard CEO Oettinger Davidoff 2011-2017 ”
نبذة عني
I love…
الإسهامات
-
What is the most important thing to do before a job interview?
CX is about making customers feel delighted throughout their experiences with the brand - whether physically in a store, on the app, calling a helpline … It has to bring to life the brand value proposition in superior ways to alternatives customers may have and help drive customer choice and preference for the brand. Apple is a prime example of brands that built superiority through experience across their product offerings, in their Apple stores, in their customer engagement… CX goes well beyond fixing pain points and delivering higher NPS scores. Grounding CX efforts in helping drive strategic differentiation for the brands and build superiority vs key competitors has been a prime focus of mine Majid Al Futtaim.
-
What are the best ways to retain employees on a tight budget?
While compensation is important to keep employees motivated, employee recognition plays an even bigger role. I have often been faced with situations where budgets were tight and salary increases could not be granted. I have managed to retain talented employees by ensuring their job satisfaction was high, that they felt recognized broadly for their contributions and most importantly by showing that I cared for their development and well being. Simply, being a caring and supportive boss …
النشاط
-
Another piece of Barcelona wall wisdom… Telling someone you care about❤️, that they are doing great and that you believe in them is the best thing…
Another piece of Barcelona wall wisdom… Telling someone you care about❤️, that they are doing great and that you believe in them is the best thing…
تمت المشاركة من قبل Charles Awad
الخبرة والتعليم
التراخيص والشهادات
-
Digital Marketing
Excelsia Training
تم الإصدار في -
Digital Transformation BCG / Darden Business School
Boston Consulting Group (BCG) and the University of Virginia via Coursera
تم الإصدار في معرف الشهادة Digital transformation 4 week course completed with 85% grade
الخبرات التطوعية
-
Volunteer with local NGO
Kariega Project South Africa
- الحالي 10 عام 4 شهر
Children
Worked as volunteer in a South African township close to Port Elizabeth helping teach children and gogos (granmas) English as well as help the community in planting trees and other activities that were needed by the township.
http://www.kariegaproject.org/#introduction -
Volunteer with NGO
Green Lion NGO - Goa, India
- الحالي 8 عام 4 شهر
Children
GOA - INDIA - as a volunteer working for Green Lion, helped slum kids with english education and the organization repaint the local school with my wife and daughter.
https://greenlionindia.com/about-the-green-lion-india/ -
Volunteer with local NGO
IVHQ - Dreams to Reality - Capricorn Township Muizenberg (South Africa)
- الحالي 7 عام 4 شهر
Children
Worked as volunteer at a Muizenberg's Capricorn township in South Africa. Role was centered on education to young children 5 years of age covering English language, games, music and art and crafts.
https://www.volunteerhq.org/volunteer-in-south-africa/ -
Consultant - Certified A2030 Coach
Impact Hub Geneva
- الحالي 6 عام 2 شهر
Economic Empowerment
Advising Entrepreneurs who are part of Accelerator 2030 with their company’s marketing strategies and planning.
Accelerate2030 is a program co-initiated by Impact Hub Geneva and the UNDP, with a mission to scale internationally the impact of entrepreneurs working towards achieving positive social and environmental change contributing to the UN’s Sustainable Development Goals.
http://www.accelerate2030.net/venturesupport/ -
Volunteer with local NGO
IVHQ / Mexico, Merida Chapter
- الحالي 5 عام 8 شهر
Children
Organized and held daily sport and recreational activities for underprivileged children 8-14 yrs old in a South Merida Community Center during the children’s Christmas holidays. Helped NGO in organizing the winter camp setup and activities.
-
Lead Coach and Trainer for the HUB, Ucreate2 Entrepreneurship Program
University of Lausanne - UNIL
- الحالي 3 عام 10 شهر
Education
Coaching and teaching entrepreneurship to 17 startup projects and filtering those to go into an Accelerator Program. Coaching centered on value proposition, business model and marketing strategy
اللغات
-
French
إجادة اللغة الأم أو إجادة لغتين إجادة تامة
-
Arabic
إجادة اللغة الأم أو إجادة لغتين إجادة تامة
-
Spanish
مستوى إجادة محدود
-
English
إجادة اللغة الأم أو إجادة لغتين إجادة تامة
المؤسسات
-
The Marketing Society
Board Member
- الحاليBoard member for the Marketing Society in the United Arab Emirates. Speaker at the Marketing Mania and Changemakers events in Dubai. Talks aimed to inspire, engage senior marketers and strengthen marketing capabilities across the region. https://www.marketingsociety.com/region/uae
التوصيات المستلمة
4شخص قدموا توصية لـCharles
انضم الآن لعرضملفات شخصية أخرى مشابهة
أعضاء آخرون يحملون اسم Charles Awad
7 أخرى باسمCharles Awad على LinkedIn
استعرض الأعضاء الآخرين الذين يحملون اسم Charles Awad