Point solutions are not the solution. A unified platform is. #UnifiedCXM
Sprinklr
تطوير البرامج
New York، NY ٥٠٢٬١٧٥ متابع
Un-siloed teams. Happier customers.™
نبذة عنا
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,400 valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Sprinklr’s value to the enterprise is simple: We un-silo teams to make customers happier.
- الموقع الإلكتروني
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https://www.sprinklr.com/
رابط خارجي لـ Sprinklr
- المجال المهني
- تطوير البرامج
- حجم الشركة
- ١٠٠١ - ٥٠٠٠ موظف
- المقر الرئيسي
- New York, NY
- النوع
- شركة عامة
- تم التأسيس
- 2009
- التخصصات
- Social Media Management، Customer Experience Management، و Enterprise Cloud Computing
المواقع الجغرافية
موظفين في Sprinklr
التحديثات
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The wait is finally over! Our Paris Olympics social data dashboard is HERE 🥇 From the top trending athletes to the most popular sporting events, get a real-time look at all the digital chatter from the City of Lights and beyond ➡️ https://lnkd.in/e7auYZqN #Olympics #Paris2024 #UnifiedCXM
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CX isn’t a one-department job. It's a culture that should permeate across your organization. On the #CXWISE podcast, social media leader Scott Monty explains how Disney embodies this culture where every employee feels responsible in enhancing CX. Check out the full episode: https://lnkd.in/eiyr3QCA
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We're happy to announce our newest recognition in the IDC MarketScape! Sprinklr has been named as a Major Player in the 2024 IDC MarketScape for Contact Center-as-a-Service Applications Software. The report states, “Given Sprinklr's extensive background in data collection and analysis starting from the company's early days in social media, it was no surprise that Sprinklr's demo started with the company's Analytics Dashboard product, getting right to the heart of understanding the operations, customer flows, and agent status." Click the link below to download the excerpt and learn more about why Sprinklr received this recognition. Get your copy here: https://lnkd.in/gPMuK_E3 #UnifiedCXM
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Despite advancements, there are some mammoth hurdles behind the scenes of CCaaS, reveals Paul Herman, Sprinklr’s SVP of Global Digital Transformation. He highlights: 1️⃣ Legacy systems struggling to keep pace with digital-first solutions 2️⃣ CRM tools wrestling with voice and social media management 3️⃣ Underappreciated social-first solutions with vast untapped potential Check out CX Today to get Paul's advice on leaping over these hurdles. #UnifiedCXM
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🏳️🌈 Huge congratulations to our We Care: LGBTQ+ Team Leads Daniel Marques and Emily Kellett, and We Care Global Leader, Manisha Marberry, for being honored with the Out in Tech Champion Award! 🎉 This recognition is a testament to your service and dedication to the LGBTQ+ tech community. Thank you for leading The Sprinklr Way and making a significant impact that we can all be proud of! 🏆 #SprinklrLife
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That's a wrap on CX Connect Singapore 🇸🇬 With over 200+ attendees, it was a day packed with invaluable conversations, thought leadership, and knowledge sharing with customers, prospects, and partners on the next generation of CX! 📣 A big shoutout to our speakers: Scott Harvey, Jasminejit Kaur, Vivien Lee, Gary Low, Vincent Leung, MBA, Venke Sharma, Michael Cox, Simon Torring, Buddy Waddington, Christoph Jourdan, Dannyl Danabalan 丹尼 (He/Him), Yie Hahn Hwong. Looking for ideas that you can take back to your business and put you at the forefront of change? Join us at a CX Connect near you ➡️ https://lnkd.in/eujkcp6Q #CXConnect #UnifiedCXM
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🏆 Leading the way with 40+ G2 badges, Sprinklr Social is the ultimate choice for social media professionals and customer experience managers. Thank you to our amazing customers for helping us achieve this milestone! Ready to experience the power of Sprinklr Social for yourself? Sign up for a free trial today ➡️ https://lnkd.in/ek6jixTj #UnifiedCXM
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It’s Time to UnifAI! 🌟 At CXUnifiers 2024, guest speaker Brandon Purcell, VP Principal Analyst AI & Customer Analytics at Forrester, used Pink Floyd’s “Dark Side of the Moon” to explore the future of customer lifecycle. Discover Brandon’s insights on: 🔷 Optimizing the collapsing customer lifecycle 🔷 Overcoming business silos 🔷 Predictive AI for customer insights And more! Watch now on demand: https://lnkd.in/e-TQgAfz
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