Which airlines have cancelled flights?
British Airways, Virgin Atlantic and a number of American airlines have cancelled flights to and from the Caribbean so far. BA has cancelled flights from Gatwick to St Lucia and Barbados as well as Heathrow to Barbados. Virgin has cancelled flights to and from Jamaica and from Grenada.
I’m in the UK and my flight has been cancelled. What are my rights?
Provided you are booked on a UK or EU-based operator, your airline must let you choose between getting a refund or being booked on to an alternative flight. Airlines that have cancelled flights say that they are in the process of contacting customers to talk through alternative travel options.
I’m in the Caribbean and my flight has been cancelled. What should I do?
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Holidaymakers have been told to remain in their hotels and follow instructions issued by local authorities and hotels. Airlines say they will need to wait for local airports to reopen after the storm before they can look at options for re-booking. Most airlines and travel operators are arranging for guests to extend their stays in hotels. If that is not possible, book alternative accommodation and retain receipts so you can claim back the cost from your airline or travel operator.
How long is the disruption likely to last?
Hurricane Beryl is travelling in a northwest direction and is expected to have left the Caribbean and entered the Gulf of Mexico by the weekend. This means travellers heading to the region or already there should see things return to normal over the coming days. However, problems could persist depending on the amount of damage wreaked as the storm passes through.
When can I get up-to–the-minute information on the hurricane?
Visit the US National Hurricane Center’s website at nhc.noaa.gov
