Contact the OCC
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Customer Assistance
Customers of national banks and federal savings associations can visit HelpWithMyBank.gov or contact the OCC's Customer Assistance Group to get answers to commonly asked questions or file a complaint about a bank.
More Ways to Get in Touch
- Email OCC Public Affairs, call (202) 649-6870, or visit our Media Resources page.
- Submit a Freedom of Information Act Request (FOIA) request.
- Contact the OCC Outreach Coordination Office and request a speaker at an upcoming event.
- Email us for information about
- Inquire about OCC publications:
- Follow us on social media. Please review our Social Media Community Guidelines.
- Inquire about OCC seal and symbol usage.
- Contact the OCC Alumni Benefits Services Center.
- Report OCC.gov technical issues.
Note for Registered Agents
The OCC does not oversee registered agents for national banks or federal savings associations (collectively, banks), nor does it act as a registered agent for these institutions. Banks may maintain a registered agent by filing with state authorities, and questions regarding registered agents should be directed to either the bank itself or the relevant state authorities.