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Announcement
🥇 #1 in Our Category - Loved by Americans Nationwide 🥇
Welcome to WLO Store - Where Creativity Meets Excellence.
Your Trust, Our Pride!
Explore our exclusive collection where each design is a masterpiece of innovation and creativity.
We're more than just a store; we're a phenomenon embraced by thousands across the word.
Our dedication to quality is reflected in the glowing testimonials from our happy customers.
Experience why we're the top choice for shoppers seeking something truly special.
Join the journey of extraordinary shopping experiences.
Enjoy your unique WLO product!
Featured items
Items
All Items
Reviews
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Julia on Jul 23, 2024
5 out of 5 starsCouldn’t be happier with this item! This dog house is adorable!!!!!! The perfect addition to our home!
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Tiffany on Jul 22, 2024
5 out of 5 starsBeautiful well crafted pup mansion! Worth every penny! This is my second purchase after adding a new pup a year later. The first one I purchased it’s still in excellent condition! A + Rated!!!
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Marina on Jul 18, 2024
5 out of 5 starsThis is my 3rd purchase from this company and the item always looks like the picture. I got a small for my senior Yorkie. Quick shipping and easy to put together. Love the that they add both QR code and booklet for instructions.
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About WLOStoreUSA
🎉 Celebrating 4 Years of Innovation and Community: WLO's Journey 🎉
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 24 hours of purchase
Privacy policy
More information
Frequently asked questions
My dog damaged the house. Can you send spare parts?
Absolutely! Damaged parts will be reshipped from our warehouse for a lower charge. Just provide the code or photos of the damaged part.
I broke the product during assembly. Can you send spare parts?
Certainly! WLO Store supports you until the product is fully assembled. We'll send the broken part immediately for a lower charge (small parts may only require shipping costs).
What if the dog house box contains missing or defective parts?
No worries! WLO Store will immediately resend the parts, free of charge. You only need to provide the code or photos of the damaged part.
Can I add extra cushions or tents to my order?
Yes, of course! Update your order with extra parts at our lower spare part prices, saving you from additional shipping costs.
I’m unsure about the product size or model. What should I do?
We've got you covered! All product dimensions and color options are detailed in our listing images. For hygiene reasons, exchanges are only possible if the box is unopened. You can return the product to our warehouse by covering the shipping cost (approximately $39 to $89).
What happens if the shipment arrives damaged?
WLO Store will replace any damaged parts free of charge! Just provide the code of the damaged part or photos.
What should I do if my order gets lost during shipment?
Just let us know! We'll promptly contact the shipping company to resolve the issue. If it's not resolved within 10 business days, you'll have two options: a full refund or a resend of the product with an emergency code.
The product color doesn't match my furniture. Can I return it?
We can't accept returns due to color differences, unless there's a significant discrepancy from our listed images. Our wood colors are 98.4% accurate to the images. Slight variations may occur due to the nature of wood and our handmade painting technique. Please understand that matching the exact shade with other furniture is nearly impossible due to these natural variations.
I've assembled my wooden dog house, but it's not the size I expected. Can I return it?
We encourage customers to make the right choice before purchasing, as all product dimensions are provided in detail. We can offer a second dog house at a special discount rate. Due to hygiene rules, we cannot accept returns.
Seller details
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