[Update] Google on 'Maps' pop-up ad claims: 'Promoted pins in navigation are not new'

Some are calling it "intrusive" and "aggressive."
By Kimberly Gedeon  on 
Google Maps on a phone that is attached to a car dashboard.
Credit: DannMano / Shutterstock.com

UPDATE: July 8, 2024, 6:33 p.m. EST

In a statement to Mashable, a Google spokesperson says that this so-called "experimental feature" isn't new:

"Promoted pins in navigation are not new - they let people see relevant ads for businesses like gas stations, restaurants, and stores along their route. To avoid driver distraction, these ads do not pop up, expand only if they’re tapped on, and disappear quickly after a short time."


Original article: July 8, 2024, 5:24 p.m. EST:

Is Google Maps is testing a new feature that may drive — no pun intended — you up a wall? Anthony Higman, a Google Maps user, posted on X about it, pointing out that he spotted a "never-before-seen" pop-up ad while driving with the navigation app near Atlantic City, New Jersey.

"Yo Check Out This Wild New Ad Format On The Google Maps App," Higman wrote. "I Put In Directions Down The Shore And Then When I Passed This Gas Station This Royal Farms Ad Popped Up With 'Add Stop.'"

Mashable Light Speed
Want more out-of-this world tech, space and science stories?
Sign up for Mashable's weekly Light Speed newsletter.
By signing up you agree to our Terms of Use and Privacy Policy.
Thanks for signing up!

Higman added that he didn't input anything regarding gas or food into the app. "Anyone Know What Kind OF Ad Format This Is?!?!?!" he asked.

Google Maps experimenting with new pop-up ads?

It appears that Google Maps is testing a new feature that, without being prompted, launches a sponsored pop-up ad for a nearby business with the buttons "Cancel" and "Add Stop."

Calling it "aggressive," 9to5Google pointed out that this is an ad format that Google has used for its Waze app. Of course, Google Maps is no stranger to sponsored content. For example, per Neowin, Google highlights sponsored businesses on maps and search results, particularly when people search for adjacent locations (e.g., "pizza near me").

According to AndroidPolice, this so-called "intrusive" ad may be based on a recent memo Google sent to advertisers that says, in part, "We're launching ads on Google Maps to help advertisers like you get more leads. The current launch is limited to the iOS version of the Google Maps mobile app."

However, when Mashable reached out to Google for comment, a spokesperson told us the following:

"Promoted pins in navigation are not new - they let people see relevant ads for businesses like gas stations, restaurants, and stores along their route. To avoid driver distraction, these ads do not pop up, expand only if they’re tapped on, and disappear quickly after a short time."

In other words, this isn't a new practice. You probably have seen these ads already, and if you haven't, it's only a matter of time.

Topics Google

Mashable Image
Kimberly Gedeon
East Coast Tech Editor

Kimberly Gedeon, at Mashable since 2023, is a tech explorer who enjoys doing deep dives into the most popular gadgets, from the latest iPhones to the most immersive VR headsets. She's drawn to strange, avant-garde, bizarre tech, whether it's a 3D laptop, a gaming rig that can transform into a briefcase, or smart glasses that can capture video. Her journalism career kicked off about a decade ago at MadameNoire where she covered tech and business before landing as a tech editor at Laptop Mag in 2020.


Recommended For You
Apple Maps adds topographic maps in WWDC reveal
iPhones displaying topographical map view in Maps

Your Google Maps' ‘Timeline' data may soon be deleted on the web. Here's how to save it.
Google's Timeline feature UI on a phone

Amazon deal of the day: The Google Pixel Watch 2 is $10 cheaper than its previous record-low price
Echo Pop Kids, Google Pixel Watch 2 and Pixel 8 Pro, Tile Mate on green and blue gradient background

How to share your location on Google Maps
Close up of person using Google Maps on their phone.

How to download Google Maps
Detail of a man holding up a smartphone with the Google Maps app visible on screen.

Trending on Mashable
NYT Connections today: See hints and answers for July 22
A phone displaying the New York Times game 'Connections.'

NYT Connections today: See hints and answers for July 23
A phone displaying the New York Times game 'Connections.'

'House of the Dragon' Season 2, episode 6: Who is Daeron, Alicent's other son?
A woman in regal medieval clothes looks concerned.

Wordle today: Here's the answer hints for July 23
a phone displaying Wordle

Wordle today: Here's the answer hints for July 22
a phone displaying Wordle
The biggest stories of the day delivered to your inbox.
This newsletter may contain advertising, deals, or affiliate links. Subscribing to a newsletter indicates your consent to our Terms of Use and Privacy Policy. You may unsubscribe from the newsletters at any time.
Thanks for signing up. See you at your inbox!