Thunderhorse Moving - A Local Santa Monica Moving Company
Santa Monica, CA / Moving services within 100 miles
Booked on 1,029 moves through HireAHelper
Open Today - 8:00 AM - 11:00 PM
14 years in business
Santa Monica, CA / Moving services within 100 miles
Booked on 1,029 moves through HireAHelper
Open Today - 8:00 AM - 11:00 PM
14 years in business
One of Santa Monica's Favorite Moving Companies
A Note from HireAHelper
We love working with Thunderhorse Moving because they pride themselves in taking care of their Santa Monica, CA neighbors. After several years moving in and around Santa Monica we believe you'll love working with them too!
Relocation with Thunderhorse Moving
We all agree that moving is an incredibly stressful task. At Thunderhorse Moving, our goal is to lift that burden off your shoulders. We handle the packing, the heavy lifting, and the long, exhausting hours, so you don't have to. Our team is trained to endure the demanding work of moving, tackling full days or even multiple days of laborious tasks that most people dread. We are rooted in strong moral values, ethics, honesty, dedication, and hard work. Our primary goal is to deliver exceptional service, ensuring your satisfaction and earning your positive reviews.
Credentials
Licensed Business:
Insured Business:
Uniformed Crews:
Workers Compensation:
MC/State License:
Moving Reviews
Real Santa Monica area customers. Unedited, unfiltered reviews of Thunderhorse Moving.
Wendy V
Heavy lifting and hard working. Removed doors to allow the furniture to fit. Super cool!!!
Christian G
Excellent movers start to finish! Great job!
Lomax E
Great team. Very professional.
Stefanie B
Showed up on time, worked extremely hard. No wasted time. No dragging it out. Excellent at making lots of different things fit like hands in gloves - very efficient use of available space. Good working relationship among crew members.
Lee R
The movers arrived on time and did a wonderful job. They finished well faster than the alloted time.
David P
A++ review! Jorge and his team were great to work with. They arrived on time and did a complete and thorough packing of all my items in a timely and professional manner. One of the best experiences I’ve had with movers. I highly recommend using them.
Peggy S
They were on time. Very good at communication. Great to work with. Would definitely hire them again.
Katrina M
We cannot say enough great things about Thunderhorse Moving. We had not planned on hiring anyone to help us with our move but due to unforeseen circumstances we knew we would need all the help we could get! Arturo called to check in the day before they arrived so he could better understand our needs and the task at hand. Arturo and David showed up and did a walkthrough of the house with us and then immediately got to work. They were very efficient and careful with the packing of our things! They did not anticipate to ask questions! They also did an amazing job of packing the PODS we had to make everything fit! There is no way we could have done this without them. They were professional, efficient, hardworking, and friendly. We highly recommend them for any moving job you might have!
Kevin M
8/24/23 5:25 pm (PST) update:
I want to categorically respond to the “Helper’s response”
“At todays inflation the $500 paid dived by Hireahelper and Thunderhorse is very poor.”
Response: Everyone is feeling the pain of inflation, customers and vendors alike. Us paying customers have no control over the contracting price you may have with HireAHelper.
“I have called Kevin to try to fix the damages made but Kevin rather file a claim (FREE SERVICE DIGERS)”
Response: Every order number made through HireAHelper includes the Helper’s point person’s contact information. That email contact information was included as a “To” recipient to my correspondence with HireAHelper’s customer service department today, 8/24 (PST) at 12:41 a.m., 7:16 a.m., and 10:23 a.m. I sent an email to an alternate email account of the Helper’s at 1:31 p.m. I contacted the Helper in their various social media accounts at 12:23 (IG) p.m. and 12:49 (FB) p.m. I did not get a response from the Helper’s FB page until 3:07 p.m. and the only reply verbatim was, “Contact the Hireahelper.” In both my initial email and HireAHelpe review, I complemented the Helper’s team’s for being “courteous” and “very nice” however, they did cause damages to our home. As a paying consumer who is also feeling the negative impact of inflation, who tried several times to reach out to the Helper personally, I am not happy with the state that my house was left in. My HireAHelper review was published between 3:42 p.m. and 4:15 p.m. The Helper had ample time to respond to my inquiry before but did not. The Helper had my personal contact information but did not contact me nor my husband directly until my review was published. I understand that the Helper is upset about the negative review that details our experience as a customer, but understand that this is also our home that we worked hard to purchase. We are by no means "rich", we worked minimum wage jobs and moved up the ladder to get where we are now. If that makes us a “FREE SERVICE DIGERS” so be it. In my email correspondence with HireAHelper to which the Helper was carbon copied (CCd) in via email, I acknowledged the hard physical labor that the team put forth, that we are grateful for but damages were done to our home, so we were asking for a portion of what we paid because the quality delivered was poor. We did not ask for a 100% reimbursement.
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We hired a team of movers for our home yesterday, Wednesday 8/23 and paid $597.66. Thunderhorse Moving’s team was courteous & very nice, however, there was substantial damage done to our home (dents, paint came off, scratches, smudges, etc.).
Please be advised that this a newly built community (https://marchomes.com/kingston-meadow/ ). We closed escrow on 8/15/23 and just moved in yesterday. So you can imagine the disappointment & frustration we feel as homeowners. We appreciate the hard work & back breaking labor put forth by the Thunderhorse Moving team, but the aftermath done to our new home is unacceptable.
I understand that HireAHelper contracts outside vendors, Thunderhorse Moving, in our case to deliver the moving service. While they did move our items on the 1st & 2nd floor, they did it without the proper tools (ie. no straps to carry washer & dryer AND sectional up to 2nd floor). My husband had to scramble to find his personal tool box to help the Thunderhorse Moving company as they didn’t even have the proper tools needed. The team was running late so my husband had to help them, and he himself removed and re-installed our door to make space for them.
The onus is on HireAHelper to ensure that the 3rd party vendors contracted deliver the moving service correctly & arrive prepared, with the proper tools needed to ensure no damage is done to the customer’s property. Again, while Thunderhorse Moving provided a moving service & physical labor, the quality is EXTREMELY POOR.
HireAHelper provided an email for Thunderhorse Moving: jasalinas204. This gmail account was CCd in every correspondence with HireAHelper and I did not get any response from Thunderhorse Moving’s gmail account. I had to find an alternate email myself: thunderhorsemoves, but this gmail account did not respond as well. I messaged Thunderhorse Moving through their social media accounts: Youtube, Instagram and Facebook and finally got response that reads and I quote, “Contact the Hireahelper.” Whoever is handling Thunderhorse Moving, had no modicum of self-awareness, accountability or customer service. Is this the kind of third party vendors that you want to associate yourself with, HireAHelper?
Jorge A Salinas
Lisa S
David and Carlos were both amazing and effective. The skill they had packing the moving pod was beyond belief!! I would hire them again a 1,000 times over! They were so kind and explained any questions I had.
Thank you for using our service
Service Area
We handle moves within 100 miles of 604 Arizona Ave, Van Nuys, CA 91401.
We also service the Newport Beach area - see below for more info.
Get To Know Us
What can a customer expect after booking with you?
From the moment you book with us, you can expect a seamless and stress-free experience. Our dedicated customer service team will immediately get in touch to confirm all the details of your move. We'll provide a clear and comprehensive moving plan tailored to your needs. You'll receive regular updates and tips to ensure you are well-prepared for the big day. Trust us to handle every detail with professionalism and care.
What can a customer expect on moving day if they hire you?
On moving day, our experienced and highly-trained moving team will arrive promptly at your location, equipped with all the necessary tools, equipment, and materials. We take pride in our punctuality and efficiency. Our team will handle your belongings with the utmost care, ensuring a smooth and hassle-free move. Whether it's carefully wrapping your furniture or ensuring fragile items are secure, you can count on us to make your moving day a breeze.
How should a customer prepare for moving day?
Declutter and Organize: Before packing, take the time to go through your belongings and decide what to keep, donate, sell, or discard. Organizing your items into categories will make packing and unpacking much easier and more efficient. Create a Moving Timeline: Plan your moving timeline well in advance. Set a specific date for the move and create a detailed checklist of tasks to complete leading up to moving day. This might include notifying utility companies, updating your address, and scheduling time of
What types of moves have you handled?
We have experience handling a wide variety of moves, from local relocations to long-distance journeys. Whether you're moving from a cozy 400 square foot apartment or a sprawling 15,000 square foot home, we've got you covered. We also specialize in office moves, ensuring minimal disruption to your business operations.
What's your favorite part about being a mover?
Our favorite part about being movers is the joy and satisfaction we bring to our customers. Seeing the relief and happiness on their faces when they realize their move is in capable hands is truly rewarding. We take pride in turning what can be a stressful event into a positive and smooth experience.
What training do you provide your crew members?
At Thunderhorse Movers, we believe in continuous improvement and training. Our crew members undergo rigorous training programs that cover everything from safe lifting techniques to efficient packing methods. We also emphasize customer service, ensuring that our team is not only skilled but also courteous and professional. This dedication to training ensures that every move we handle meets the highest standards of excellence.
Thunderhorse Moving Moving Photos
Local Mover Policies
Same Day Moves
We charge an extra 5% for same day requests.
Next Day Moves
We accept next day requests at our normal rates.
Refunding Unused Time
We do not refund for any unused time.
Extra Hours
We can always stay at least 1 hour over the prebooked time.
Moving Equipment
Hours
| Sunday: | 8:00 AM - 11:00 PM |
| Monday: | 8:00 AM - 11:00 PM |
| Tuesday: | 8:00 AM - 11:00 PM |
| Wednesday: | 8:00 AM - 11:00 PM |
| Thursday: | 8:00 AM - 11:00 PM |
| Friday: | 8:00 AM - 11:00 PM |
| Saturday: | 8:00 AM - 11:00 PM |