![](https://cdn.statically.io/img/play-lh.googleusercontent.com/a-/ALV-UjVImMaOR2bjk-cTnjbCLSJAxWhL-Jjza20eWxphO80xYuVM4w6muA=s32)
Matthew Frank
The service is great-i love delivering! That said, recent changes to the app have seriously limited it's functionality. If you're delivering anywhere without perfect reception, you're gonna be asking support to complete it in the system. And now, it's impossible to deliver double orders in places with spotty reception-you can no longer program your GPS with both addresses while you're still in a good area. The app used to be functional for these issues, now I have to decline most offers.
24 people found this review helpful
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![](https://cdn.statically.io/img/play-lh.googleusercontent.com/a-/ALV-UjX1bU52ilBig0Jz0EFBQxvROqoOyIsKAqLS0Nisrw30_FBCE7v6=s32)
Panda Temmy
Recommend to have extra option for customers when they get their orders themselves, besides taking photo when dropping off. And to show the address like before, not just to see it when delivering because sometimes things happen, no reception or freeze or bug, etc, so at least we know where to go. I don't see the point why we shouldn't know earlier. Thank you very much.
24 people found this review helpful
![](https://cdn.statically.io/img/play-lh.googleusercontent.com/a/ACg8ocIxb7MHcglSANRaTOnNw7inYESgoj7rOSBZPKMHY1FUsZgCcg=s32-mo)
audra durkee
I've been doing instacart for 4 months. All of a sudden for the last 2 weeks, the app constantly freezes, especially while using the camera or if you scan an incorrect item. And I will have to turn my phone on and off, force close it, etc. This is so frustrating when we are scored on our time. It's been doing this sometimes half a dozen times per order. And from the looks of the comments, alot of people are having this issue. IT could actually did something about this instead of leaving bot resp
39 people found this review helpful
Thanks for letting us know. Your feedback helps us continue to improve your experience with Instacart. Please update your app for the latest features.