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Tuesday, 28 May, 2002, 09:41 GMT 10:41 UK
Text marketer sees its business take off
![]() The founding team, including Becker (second from left)
![]() We're talking dual-band, polyphonic ring tones and a flip-open colour screen.
The object of his desire is a Samsung T100, apparently a step-up from his current Siemens model, which includes an MP3 player. Mr Becker, who helped found a text-messaging company at 26 years old, is quite clearly a technophile. Pioneering The inspiration for Flytxt came while he was covering the Finnish telecom market for the private equity arm of US investment bank Morgan Stanley.
Flytxt's clients include the chocolate company Cadbury, magazine publisher Emap, Channel 4, BBC Interactive (BBCi) and 20th Century Fox. "It was unclear which industries would adopt SMS marketing but we guessed it would be media and events," says Mr Becker, who was later made chief executive of Flytxt. Film distributors have used Flytxt's SMS campaigns to promote films, such as Lord of the Rings, Harry Potter and Ocean's Eleven.
Just this month, BBCi launched a text alert service, run by Flytxt, as part of its World Cup coverage and in aid of Sport Relief. The service, which costs 20p per message, is the first text-based premium rate service to be advertised on prime-time TV. The future's SMS The potential for SMS is huge as companies begin to devote a much larger share of their marketing budgets to text campaigns. In a survey last year of European direct marketers, Forrester Research found that 56% of respondents plan to regularly use SMS marketing by 2003.
![]() "It's a marketer's dream to get that response rate," says Michelle de Lussanet, an analyst at Forrester. Operation txt From its humble beginnings as a signalling channel for mobile phone engineers, SMS has stunned the industry with its rapid take-up. Its success in Europe as a medium for communication was assured after users were able to text across different mobile phone networks. In the US, where text messaging has failed to take off, users can only send messages within their own network.
![]() Now 50% of European mobile phone users are active text messagers, says Ms De Lussanet. Airborne Flytxt turned its first profit after 18 months in the last quarter of 2001. It expects its first profitable financial year to come in June 2003. Mr Becker launched the company in April 2000 with the help of three friends, Pamir Gelenbe, Carsten Boers and Thomas Schuster.
"If we had had access to more funding, we might not have made a profit so quickly," he says. "It was a good discipline for us." Flytxt found its wings when it designed a marketing campaign for Cadbury last year. Messages on 65 million chocolate bar wrappers invited customers to enter a competition by sending a text message. Cadbury believes the campaign gave its sales "a big lift" - and Mr Becker still carries a squashed Boost bar in his bag as a souvenir. Toughing it out However, despite Flytxt's early success, the conditions in an untried marketplace remain tough.
In Forrester's survey, Flytxt scored highly in helping clients develop campaigns and for its technical expertise. However, Ms De Lussanet predicts that in a couple of years advertising agencies will increasingly take over the creative brief, leaving mobile marketers such as Flytxt to focus on technology. It is also likely that agencies will look to snap up the likes of Flytxt to bolster their offering. Clearly, Flytxt has already been approached - Mr Becker raises his eyebrows twice and looks quizzical when asked the question, but names no names. Flying solo For the present, the company is determined to remain independent.
Evidently, he is still much in love with his baby, which evolved into a 25-person company from one computer in a bedroom. "It's a living organism, a going concern. The whole experience has been extremely satisfying," he says, waving his hands around for added emphasis. One day soon, Mr Becker will buy his dream phone. With a bit of luck, he will make the right call with his business too. |
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13 May 02 | dot life
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